Terms of Use

These Terms of Use (“Terms”) are a binding agreement between you and the owner and operator of DGC POS (the “Operator”, “we”, “us”, or “our”) governing access to and use of DGC POS — POS Smart Solution, including the RetailOS cloud platform at app.dgcpos.com, the website at dgcpos.com, DGC Bazaar at dgcbazaar.com, and all related software, APIs, documentation, and services (collectively, the “Service”).

BY ACCESSING OR USING THE SERVICE, YOU ACCEPT THESE TERMS IN FULL. If you do not agree, you must not use the Service.

DGC POS (POS Smart Solution) is a cloud-based software platform for point-of-sale, inventory, customer management, reporting, marketplace commerce, and related business operations. The Service is offered free during public beta — no platform subscription fees or charges from us during this period. DGC POS — POS Smart Solution is a cloud-based software platform, offered free during public beta. The Service is operated under the DGC POS trade name. Formal company registration details will be published when completed.

Upon completion of company registration, the owner may assign or transfer these rights and obligations to the registered entity. Updated legal documents may be published where required by applicable law.

You must be at least 18 years old and have full legal capacity. If you register on behalf of a business, you represent and warrant that you have authority to bind that business to these Terms. You are solely responsible for ensuring that use of the Service is lawful in your jurisdiction.

• You are solely responsible for all activity under your account and for maintaining credential security.
• We may refuse, suspend, limit, or terminate any account at our sole discretion, with or without notice.
• Account limits, staff seats, features, and access levels are determined by us and may change at any time.
• Platform administration and superadmin access are reserved exclusively for the Operator.
• You may use “Sign out all devices” (or equivalent) to revoke sessions if you suspect unauthorized access.

The Service may be offered in beta, preview, or trial form. Beta features are provided strictly as-is. We may modify, suspend, or discontinue any feature, plan, or access tier at any time without liability. Beta participants acknowledge heightened risk of errors, downtime, and data changes. Feedback you submit becomes our property as described in Section 12.

You agree not to misuse the Service. Without limiting our rights, you must not:

• Violate any applicable law or third-party rights.
• Interfere with security, access controls, or multi-tenant isolation.
• Reverse engineer, decompile, copy, resell, sublicense, or create derivative works except as expressly permitted.
• Upload malicious code, false data, or infringing content.
• Use the Service to build a competing product or scrape data at scale.
• List or sell illegal, counterfeit, or dangerous goods on the marketplace.

We may investigate violations and cooperate with authorities where we deem appropriate.

You retain ownership of business content you upload, subject to the license in Section 7. You are solely responsible for the accuracy, legality, backup, and export of your data, tax compliance, receipts, customer notices, payment rules, employment matters, and all regulatory obligations in every territory where you operate.

The Service is a software tool only. We do not provide legal, tax, accounting, audit, or financial advice.

You grant the Operator a worldwide, royalty-free, sublicensable license to host, store, process, transmit, display, back up, and use your data and content solely to provide, secure, maintain, improve, and promote the Service, and to comply with law. This license survives termination to the extent necessary for backups, legal compliance, dispute resolution, and enforcement of these Terms.

Payment integrations (including COD handling processes, eSewa, Khalti, Stripe, and others) are provided by third-party gateways or local operations under their own terms. We are not a bank, payment institution, or money transmitter. You bear all risk and responsibility for merchant onboarding, chargebacks, refunds, taxes, COD cash handling, and gateway compliance. We are not liable for third-party outages, fees, or actions.

We may change, update, restrict, or discontinue any part of the Service at any time. We do not guarantee any uptime, performance level, retention period, geographic availability, or feature permanence. Scheduled or unscheduled maintenance may occur without compensation.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, NON-INFRINGEMENT, AND QUIET ENJOYMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE OPERATOR AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS, OR OPPORTUNITY, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY.

OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $100.

These limitations apply regardless of the failure of essential purpose of any limited remedy and to the maximum extent permitted by applicable law.

The Service, including all software, source code, object code, algorithms, interfaces, branding, logos, trade names, documentation, and derivative works, is owned by the Operator and/or its licensors and is protected by intellectual property laws. No rights are granted except the limited, revocable, non-transferable right to use the Service in accordance with these Terms.

Any feedback, suggestions, ideas, or improvements you submit are assigned to the Operator without compensation. You waive any moral rights to the extent permitted by law.

You agree to defend, indemnify, and hold harmless the Operator and its owners, affiliates, officers, contractors, and agents from and against all claims, damages, losses, liabilities, penalties, costs, and expenses (including reasonable legal fees) arising from or related to: (a) your use of the Service(b) your data or business operations(c) your breach of these Terms(d) your violation of law or third-party rightsor (e) disputes between you and your customers, staff, suppliers, or delivery partners.

We may suspend or terminate your access immediately for any reason, including risk, abuse, non-payment, or discontinuation of the Service. Upon termination, your right to use the Service ceases immediately. Sections that by nature should survive (including IP, disclaimers, limitation of liability, indemnity, and governing law) shall survive termination.

We are not liable for delay or failure caused by events beyond our reasonable control, including internet failures, cloud provider outages, cyberattacks, natural disasters, government actions, labor disputes, or third-party service failures.

These Terms are governed by the laws of Nepal, including the Electronic Commerce Act, 2081, the Consumer Protection Act, 2075 (as applicable), and related regulations. Mandatory consumer protections apply. The operator’s registration, PAN and grievance contact details are published under “Company & compliance information” on the Legal page (/legal).

Disputes should first be raised through support and grievance channels (/legal/grievance). Nothing in these Terms limits mandatory consumer rights under Nepal law.

DGC Bazaar operates as an intermediary electronic commerce platform. Platform disclosures (registration, PAN/VAT, grievance contacts and, once issued, the DoCSCP listing number) are published under “Company & compliance information” on the Legal page (/legal) and at the bottom of every policy page.

Buyers may use Returns & Refunds (/legal/returns) and Grievance Redressal (/legal/grievance). Sellers must provide accurate product information and cooperate with complaint handling.

We may modify these Terms at any time by posting updated terms on this page. Changes take effect upon posting unless stated otherwise. Continued use after changes constitutes acceptance. If you do not agree, you must stop using the Service.

• These Terms, together with our Privacy Policy, Cookie Policy, Marketplace Policy, and Legal Notice (on dgcpos.com), constitute the entire agreement regarding the Service.
• If any provision is unenforceable, the remainder remains in effect.
• Our failure to enforce any right is not a waiver.
• You may not assign these Terms without our written consentwe may assign freely.

Access to DGC Bazaar and in-app marketplace features is subject to our Marketplace & Listing Policy. Sellers are independent merchantsthe Operator does not guarantee product quality, delivery, or legality of third-party goods. Buyers and sellers resolve disputes in good faithreport abuse to [email protected].

Support: [email protected]

Official mirror: https://dgcpos.com/terms