Legal & company information
DGC Bazaar is an online marketplace (an intermediary platform): independent local shops that use DGC POS list, price, sell and deliver their own products. These pages explain the rules that apply when you shop or sell here, and who runs the platform.
Policies
Terms of Use
The rules for using DGC Bazaar, placing orders and keeping your account safe.
For: Everyone
Privacy Policy
What personal data we collect, why, who it is shared with, and your choices.
For: Everyone
Returns & Refunds
How to report a wrong or damaged item within 7 days and how refunds work.
For: Buyers
Grievance Redressal
How to make a complaint, who handles it, and the 15-day response target.
For: Buyers & sellers
Marketplace & Listing Policy
Seller policy: what can be listed, pricing and tax rules, and how listings are moderated.
For: Sellers
Cookie Policy
Which cookies and local storage the site uses and how to control them.
For: Everyone
Problem with an order?
Report a wrong or damaged item within 7 days of delivery (Returns & Refunds), or make a complaint. Email [email protected] or [email protected].
Company & compliance information
DGC Bazaar (dgcbazaar.com) · published under the Electronic Commerce Act, 2081 (Nepal), section 4
- Platform name
- DGC Bazaar
- Platform type (Act 2081)
- Intermediary electronic commerce platform (multi-seller marketplace)
- Legal entity name
- D & G Collection (sole proprietorship)
- Registered address
- Ward No. 6, Babachowk, Kageshwori Manohara Municipality, Kathmandu, Nepal
- Head office
- Ward No. 6, Babachowk, Kageshwori Manohara Municipality, Kathmandu, Nepal
- Branches / outlets
- Pending publication
- Registration authority
- Kageshwori Manohara Municipality, Ward No. 6 Office (business registration); PAN issued by Inland Revenue Office, Jorpati
- Business registration no.
- No. 95 (registered 2082/04/21 BS), Kageshwori Manohara Municipality
- PAN
- 136593953
- VAT
- Not VAT-registered (PAN only)
- Special licence(s)
- Pending publication
- DoCSCP e-commerce listing no.
- Pending publication
- Grievance officer
- Lokendra Prasad Shah
- Grievance email
- [email protected]
- Grievance phone
- +977 981-8746289
- Customer service email
- [email protected]
- Customer service phone
- Pending publication
- Business activity
- Online intermediary marketplace connecting independent shops that use DGC POS with buyers in Nepal: product listings, cash-on-delivery checkout, order tracking and complaint handling.
- Complaint response time
- We aim to acknowledge and resolve complaints within 15 days.
Last updated: September 2026. Changes to these details are published here within 48 hours.